Tuesday, April 01, 2008

Will Social Networking Kill High-Margin PR Services?

As anyone in PR knows there are a variety of tools available that aim to greatly streamline specific tasks, especially those connected to media relations. And while they perform that function well, they're also very expensive and a budget stretch to many in the profession. Well, it now appears that these expensive "walled gardens" may soon be shaken up by social media platforms.


Of course, one of the most well-known social media network is LinkedIn. In addition to being a networking platform, LinkedIn's Answers functions allows people to post questions not only to their networks, but to the LinkedIn community at large. Currently, there are 15 separate categories spanning a number of industries and a separate category where members can share tips on using LinkedIn itself.


Lately, I've seen several situations where journalists, especially freelancers, are turning to LinkedIn to solicit story ideas that they can take under consideration for conversion into pitches to editors at publications for which they write. Given LinkedIn's large community that encompasses representatives of most every profession around, it makes sense to tap the group for both ideas and sources.


Another new entrant comes from PR and practitioner and new-media evangelist Peter Shankman titled If I Can Help a Reporter Out. It basically functions as an e-mail list, allowing reporters to send queries seeking sources to PR practitioners who subscribe to Shankman's list. Subscribers receive about 3 e-mail dispatches daily with details on stories reporters are working on and they can in turn suggest sources for the reporters to include in their story.


Shankman's idea, while it may not seem revolutionary, does have the potential to turn shake up things at very profitable units of major conglomerates like PRNewswire, whose ProfNet service currently dominates the landscape. While an unquestionably useful service, ProfNet's pricing is out of the reach of many small practitioners. Although there are other services around, such as Expert Click, there's yet to be a service that has gained enough traffic to be a serious competitor.


In his introduction to the service posted on the site, Shankman acknowledges that "...Help a Reporter..." will only prove useful if it can gain enough participation from both the source and PR community. In the interest of competition, I hope it's successful.

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